The following Regulations define the rules for making transactions via the AMJ AGRO online store operating at amjagro.pl/sklep, which is run by the Seller – AMJ AGRO AGNIESZKA MAKOWSKA Konstancin 1D, 97-225 UJAZD NIP: 7731014842 REGON: 590405056.

§1 General provisions

1. The owner of the online store, located under the Internet domain amjagro.pl/sklep, hereinafter referred to as the "Online Store" is: AMJ – AGRO AGNIESZKA MAKOWSKA, Konstancin 1D, 97-225 UJAZD, NIP: 7731014842, REGON: 590405056. Bank account number: 41 1020 3916 0000 0402 0273 0919.
2. Contact with the Online Store is possible via e-mail: sklep@amjagro.pl or by calling: +48 698 120 806 between 8:00 a.m. and 16:00 p.m. on working days.
3. The Regulations define the rights and obligations of the Customers as well as the rights and obligations of the Seller as the entity managing and operating the Store.
4. Customers are obliged to respect copyrights and rights arising from the registration of inventions, patents, trademarks, utility models and industrial designs.
5. The Owner of the Online Store undertakes to securely process the personal data of the store's customers solely for the purpose of reliable performance of the distance sales agreement. The Online Store's Privacy Policy can be found at: https://amjagro.pl/polityka-prywatnosci (the link to the Privacy Policy is also provided when placing an order in the Online Store).
6. The information provided on the Online Store website does not constitute an offer within the meaning of the provisions of the Civil Code. It constitutes an invitation for Customers to submit offers.
7. Availability of goods (stock) is updated from Monday to Friday from 08:00 to 16:00.
8. In the case of promotions and seasonal discount campaigns, the Seller reserves the right to limit the number of Goods offered through the Store.

§2 Definitions

1. Working days – days from Monday to Friday, excluding public holidays within the meaning of the Act of 18 January 1951 on public holidays;
2. Registration form – Electronic service, an interactive form available in the Online Store enabling the creation of an Account;
3. Order Form - Electronic Service, an interactive form available on the website of the Online Store, used in particular to place orders for Goods selected by the Buyer, to specify the method of delivery and payment and to provide this information to the Seller;
4. Buyer – a natural person, a legal person or an organizational unit without legal personality, to which the law grants legal capacity under Polish law;
5. Seller – the entity managing and operating the Online Store;
6. Service Recipient – ​​a natural person, a legal person or an organizational unit without legal personality, to which the law grants legal capacity and which uses Electronic Services;
7. Civil Code, kc — the Act of 23 April 1964 Civil Code;
8. Account - Electronic Service meaning a separate set of resources related to a single Buyer, within which information about a given contractor, orders is collected, separated by an individual login and password, which Buyers use to log in in order to access this information and operate the Online Store;
9. Personal collection – a method of collecting the Goods by the Buyer in person at the Seller’s registered office or address indicated in §1 after prior arrangement with the Seller;
10. Advertisement portal - an external portal enabling the Seller to place offers for the sale of Goods and the Buyers to purchase them;
11. Product – a product, property right or service made available by the Seller for purchase by Customers via the Online Store that is the subject of the Sales Agreement;
12. Online Store – this should be understood as the internet service available at the address indicated in §1 of these Regulations belonging to the Seller;
13. Sales Agreement – ​​Product sales agreement concluded between the Seller and the Buyer;
14. Electronic service – a service provided electronically without the simultaneous presence of the parties by the Seller to the Service Recipient via the Seller’s website.

§3 Registration and conditions for placing Orders

1. Customers authorized to place Orders via the Store are Customers:
   • having the status of a registered user of the Store,
   • who do not have the status of a registered user of the Store, who make purchases without registering a Store User Account.
2. The status of a registered user of the Store is obtained after completing the following actions:
   • correctly completing the registration form available at: https://amjagro.pl/moje-konto/ (enter your e-mail address in the "Register" section) or completing the order form available at: https://amjagro.pl/sklep/koszyk/platnosc/, selecting the option: "I want to create a customer account (your login will be your e-mail address, you will set the password after receiving an e-mail from the store)" and after completing the necessary customer data (in particular, providing the following data: name and surname, correspondence address, telephone number and e-mail address),
   • the Customer sets their own access password via a link sent in an email message after completing the registration form or order form. Registration activities related to setting up an account in the Online Store are performed once. With each subsequent Order, the Customer uses their email address as a login (user name) and the set access password.
3. A customer with the status of a registered user of the Online Store places an order after logging in to the Store by adding the Product/Products to the Cart and confirming the placed order by clicking the "Buy and pay" button.
4. A Customer who does not have the status of a registered user of the Store places an order by adding the Product/Products to the Basket; providing the data necessary to complete the order in accordance with the attached form and then confirming the placed Order by clicking the "Buy and pay" button.
5. After placing the Order, the Customer receives an e-mail with a summary and confirmation of acceptance of the Order.

§4 Conclusion of the sales contract and execution of Orders

1. At the moment of the Seller's confirmation of the acceptance of the Order, a contract for the sale of the Goods/Goods is concluded. The confirmation referred to above is made by sending information to the Customer in which the Seller confirms the acceptance of the Order placed by the Customer for execution.
2. The Seller reserves the right to additionally verify the Customer’s data, e.g. through additional telephone or e-mail contact.
3. The Seller has the right to refuse to process Orders, in particular:
   • placed on an incorrectly completed Order form,
   • submitted in violation of these Regulations.
4. You can place Orders in the Store 24 hours a day, 365 days a year.
5. The Goods covered by the confirmed Order are delivered to the Customer by the Seller via a courier company, in the case of Personal Collection – the Customer collects the Goods at the address of the Online Store.
6. Orders placed via the Online Store are stored by the Seller's IT system for a period of at least 6 months from the date of order fulfillment. Details of these are made available only to the parties to the contract or at the request of authorized bodies. In addition, each registered Customer has, after logging into their account in the section: My account (https://amjagro.pl/moje-konto/), access to all their sales contracts concluded via the Online Store.
7. The terms and conditions of the Goods sale agreement are specified in these Regulations, applicable legal provisions and in the course of individual arrangements between the Seller and the Customer.
8. The Seller issues and sends the Customer sales documents, including a VAT invoice and any corrections in paper form, or, if requested, in electronic form. To receive a VAT invoice, you must complete the Tax Identification Number in the order form. Providing the Tax Identification Number is tantamount to the Customer's willingness to receive a VAT invoice. VAT invoices are issued to the data of the entity registered under the Tax Identification Number provided by the Customer.
9. The prices of Goods given in the Online Store are gross prices (including VAT) and are expressed in Polish zloty.
10. The prices of the Goods displayed in the Online Store, unless otherwise stated, do not include delivery costs, information about which is provided before the Buyer expresses their will to be bound by the Sales Agreement while filling in the order form (applies to orders sent to Poland). In the case of orders sent abroad, delivery costs are determined individually after the Customer places an order in the Online Store. After receiving such an order, the Seller will contact the Customer to individually determine the costs of delivery outside Poland.
11. All Goods offered in the Online Store are brand new, free from physical and legal defects, and have been legally introduced to the Polish market.
12. If the proposed content of the sales agreement is not consistent with the order placed by the Buyer, the Buyer should notify the Online Store without undue delay by sending an e-mail indicating the observed discrepancies. The Online Store will send the Buyer the corrected content of the proposed agreement without undue delay.

§5 Payment Policy

1. For individual offers, the seller allows payment to be made via:
   • Payment by bank transfer,
   • Online payment; using cards handled by external payment service providers (payment cards), these may be:
     • VisaVisa
     • Electron
     • Mastercard
     • MasterCard Electronic
     • Teacher
   • Payment upon personal collection,
   • Payment on delivery;
2. If there is a need to refund funds for a transaction made by the customer with a payment card, the seller will refund the amount to the bank account assigned to the Ordering Party's payment card.
3. In the case of a payment method other than "cash on delivery", the Buyer is obliged to pay - within 7 days from the date of conclusion of the agreement. In the case of payment on delivery - the Buyer makes the payment upon receipt of the shipment.
4. Failure to pay within the indicated deadline entitles the Seller to cancel the order.
5. Payment by bank transfer should be made to the Seller's bank account number referred to in §1 of the Regulations.
6. The buyer is obliged to make payments via a payment account if the one-time value of a transaction with an entrepreneur, regardless of the number of payments resulting from it, exceeds PLN 20 or the equivalent of this amount, while transactions in foreign currencies are converted into zlotys at the average foreign exchange rate announced by the National Bank of Poland on the last business day preceding the date of the transaction.
7. The entity providing online payment services is PayU SA with its registered office in Poznań, 60-166 Poznań, at ul. Grunwaldzka 186, entered into the register of entrepreneurs maintained by the District Court in Poznań - Nowe Miasto i Wilda in Poznań, 0000274399th Commercial Division of the National Court Register under the KRS number 779, with the Tax Identification Number (NIP) 23-08-495-6.474.300,00, with the share capital of PLN 1, fully paid up; a national payment institution supervised by the Polish Financial Supervision Authority, entered into the Register of Payment Services under the number IP2012/XNUMX.

§6 Delivery of products

1. Delivery of Products is subject to payment and the delivery costs are borne by the Buyer.
2. Delivery is carried out within a maximum of 14 days from the date of placing the order, using carriers with whom the Seller cooperates. The Buyer selects from the available delivery methods at the stage of placing the order.
3. The Seller sends the Products to the address indicated by the Buyer in the order. The Buyer is obliged to provide true, complete and correct address data enabling the shipment and its delivery.
4. The shipping time for Products is a maximum of 14 days, unless otherwise stated on the Product page or order card. In the event of purchasing Products with different delivery times in one order, the delivery time for the entire order is the longest given time.
5. The shipping date is counted in the case of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank or settlement account, and in the case of choosing cash on delivery as the payment method - from the day following the date of conclusion of the Sales Agreement.
6. The product status "On order" means that we do not have a given product in stock. This means that you need to contact us to discuss the details of the order, such as: price, waiting time for completion, possible need for a deposit, etc.
7. For “Made to order” products, please contact the store by phone.
8. Through negotiations undertaken prior to the conclusion of the Sales Agreement, the Parties may decide otherwise than as indicated in paragraphs 1-5.
9. Shipping costs are calculated based on the weight of the products in the Basket and in the case of shipments to Poland, shipping costs are provided to the Buyer before placing an order. Shipping prices include VAT. In the case of orders sent abroad, shipping costs are determined individually after the Customer places an order in the Online Store. After receiving such an order, the Seller will contact the Customer to individually determine the shipping costs outside Poland.
10. Personal collection by the Customer is free of charge.
11. A change by the Buyer of the method or terms of delivery after placing the order, but before the Product is shipped, may result in the need to pay additional fees constituting the difference between the selected delivery cost and the one paid so far. The difference exceeding the method selected in relation to the previous method is immediately returned to the Buyer.
12. A change by the Buyer of the method or terms of delivery after placing an order, made after sending the shipment - (if the selected carrier provides such a possibility) may consist in changing the place or date of delivery and may involve additional costs in accordance with the price list of the carrier/operator, which are borne by the Buyer.
13. In accordance with Article 545 § 2 of the Civil Code, in the event of sending the Product to the Buyer via a carrier, the Buyer is obliged to check the shipment in the presence of the courier upon receipt. If he finds that the Goods have been lost or damaged during transport, he is obliged to perform all actions necessary to establish the carrier's liability.
14. In the event of a delay in the receipt of goods paid for by the Customer, the Seller may, in accordance with Article 551 § 2 of the Civil Code, sell the item on the buyer's account, after setting an additional deadline for the buyer to collect the item, unless setting a deadline is not possible or the item is at risk of deterioration or damage would be threatened for other reasons.

§7 Lack of conformity of the goods with the contract - complaint procedure

1. In the event of a lack of conformity of the Product with the contract, the Buyer has the right to make a complaint based on the provisions on the lack of conformity of the goods with the contract resulting from the provisions of law.
2. The Seller is responsible for the compliance of the provision (Product) with the contract.
3. The Seller is liable for any lack of conformity of the goods with the contract existing at the time of delivery and discovered within two months of delivery.
4. A complaint may be filed by the Consumer:
   • in writing to the Seller's correspondence address;
   • in electronic form to the e-mail address indicated in §1 of the Regulations;
5. The Seller will respond to the Buyer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Buyer who is a consumer has requested the exchange of the item or removal of the defect or has made a statement about a price reduction, specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 calendar days, it is considered that the Seller has considered this request justified.
6. In order to facilitate efficient handling of complaints, it is recommended that the Buyer provides information in the complaint that will enable the Seller to identify the order:
   • Buyer’s details, including e-mail address or correspondence address, enabling communication with the Buyer in order to respond to the submitted complaint,
   • information whether the complaint is to be considered on the basis of a warranty or guarantee (if granted),
   • data identifying the purchase (date of order, order/invoice/receipt number), a detailed description of the defect and the date it was identified/discovered.
7. If the lack of conformity with the contract concerns only some of the goods delivered under the contract, the buyer may withdraw from the contract in respect of these goods, as well as in respect of other goods acquired by the consumer together with the goods that are non-conforming.
8. In the event of withdrawal from the contract, the buyer shall immediately return the goods to the seller at the seller's expense.
9. The Seller shall return to the Consumer the amounts due as a result of exercising the right to reduce the price or withdraw from the contract - immediately, no later than within 14 days of:
   • in the case of a declaration of price reduction – from the date of receipt of the declaration of price reduction,
   • and in the case of a declaration of withdrawal from the contract – from the date of receipt of the goods or proof of their return.

§8 Right to withdraw from a distance contract

1. A buyer who has concluded a distance or off-premises contract may withdraw from it within 14 days without giving any reason.
2. The period begins to run from the date the Buyer or a third party indicated by him other than the carrier takes possession of the goods and, in the case of a contract covering many goods that are delivered separately, in batches or in parts, from the date of taking possession of the last good, batch or part.
3. The consumer may withdraw from the Sales Agreement by submitting a declaration of withdrawal from the agreement. To meet the deadline, it is sufficient to send the declaration before it expires.
4. The consumer may submit a declaration of withdrawal from the contract in any form. In particular, he may submit a declaration:
   • in writing to the Seller's correspondence address,
   • electronically to the seller’s e-mail address indicated in §1 of the Regulations.
5. The consumer may use the model withdrawal form constituting an annex to the AMJ AGRO Store Regulations (the download link is provided below these regulations) and/or an annex to the Act of 30 May 2014 on consumer rights.
6. The Seller shall immediately confirm receipt of the Consumer’s declaration of withdrawal from the contract submitted electronically to the address from which the declaration was received.
7. With effective withdrawal from the contract:
   • The contract is deemed not to have been concluded;
   • The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the contract, return to the Consumer all payments made by him, including the costs of delivering the goods (with the exception of additional costs resulting from the Consumer's choice of a method of delivery other than the cheapest standard method of delivery of the goods in the Online Store); the Seller shall return the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to another method of return that does not involve any costs for him;
   • If the Seller has not offered to collect the goods from the consumer himself, he may withhold the refund of payments received from the buyer until he receives the goods back or until he provides proof of sending them back, depending on which event occurs first;
   • The Buyer is obliged to return the goods to the Seller or to a person authorized by him immediately, no later than within 14 days from the date on which he withdrew from the Sales Agreement. To meet the deadline, it is sufficient to return the goods before it expires;
   • The buyer bears the direct costs of returning the goods;
   • The Buyer is liable for any reduction in the value of the goods resulting from their use in a way that goes beyond what is necessary to establish their nature, characteristics and functioning.

9. The consumer should return the goods within the period referred to in Article 34 of the Consumer Rights Act (14 days) - to the address of the Online Store referred to in § 1 of the Regulations.
10. If, due to the nature of the Goods, they cannot be returned by ordinary carrier, information about this and the costs of return will be communicated to the buyer, and these costs will be borne by the buyer.

§9 Prices

1. Prices given for products on the Online Store website are given in Polish zloty and include VAT. The price of the product before the "Add to cart" button does not include shipping costs and other additional fees. In the case of orders sent to Poland, shipping costs and payment are added to the sum of the ordered products on the order form screen. In the case of orders sent abroad, delivery costs are determined individually after the Customer places an order in the Online Store. After receiving such an order, the Seller will contact the Customer to individually determine the costs of delivery outside Poland. The Customer is informed before placing an order about additional costs, e.g. related to packaging.
2. The final price of the order, binding the Online Store and the Customer, is the price of the product given on the Online Store website before the Customer places the order, along with all costs related to the execution of the contract. The exception are orders sent outside Poland - in such a case, the delivery costs are determined individually after placing the order in the Online Store. After receiving such an order, the Seller will contact the Customer to individually determine the delivery costs outside Poland.
3. Information on the total value of the order (including shipping and payment costs) in the case of a delivery address in Poland is provided in the Basket before selecting the "Proceed to payment" button (after entering the country, city and postal code of the delivery address in the "Calculate shipping costs" section) and is confirmed in an e-mail sent immediately to the address provided by the Buyer. The exception are orders sent outside Poland - in such a case, delivery costs are determined individually after placing the order in the Online Store. After receiving such an order, the Seller will contact the Customer to individually determine the costs of delivery outside Poland.
4. The Store may grant permanent discounts on the Products offered, determined through individual negotiations with the Buyer.
5. The Buyer consents to the issuance of a VAT invoice without his signature.
6. Product delivery costs are generally not included in the price of individual Products listed on the Online Store website.
7. The Buyer in the Online Store, by filling in the Tax Identification Number in the order form, requests the Seller to issue a VAT invoice documenting the sale and agrees to receive electronic invoices electronically in the form of a PDF attachment to the e-mail address defined in the purchasing process. Electronic invoices will be sent to the Customer's e-mail address via the e-mail address: sklep@amjagro.pl.

§10 Provision of services by electronic means

1. These Regulations define the types and scope of services provided electronically by the Seller, the principles of providing these services, the conditions for concluding and terminating contracts for the provision of services electronically, as well as the complaint procedure.
2. The seller uses the following e-mail address: sklep@amjagro.pl.
3. The Seller provides services electronically by enabling Service Users to browse the content of the website it runs, which is the Online Store, and to use its functionalities: Account, Order Form.
4. The use of the services indicated in paragraph 3 is free of charge and is made through the use of the Seller's Online Store. Viewing the available offers of the Online Store does not require creating an Account.
5. The Service Recipient is obliged to use the Online Store in a manner consistent with the provisions of generally applicable law, as well as good manners, in particular with respect for the goods of third parties and their intellectual property rights, to refrain from any activity that could affect the proper functioning of the online store and to use the service for purposes other than its intended purpose.
6. The Service Recipient is prohibited from providing content of an illegal nature.
7. The Service Recipient is prohibited from using software or devices that disrupt the functioning of the Online Store or from posting or sending unsolicited commercial information.
8. The Service Recipient is obligated to provide true data consistent with the actual state of affairs.
9. The Service Recipient may terminate the agreement for the provision of services by electronic means at any time, without giving reasons. The declaration may be submitted by correspondence to the Seller's address or in electronic form via e-mail.
10. The Seller may terminate the contract for the provision of services electronically by sending an appropriate statement to the Service Recipient to the indicated e-mail address or in writing, in the event of:
    • The Service Recipient grossly and objectively violates the provisions of the law or the provisions of the Regulations, in particular the provision by the Service Recipient of illegal content;
    • ceasing to provide certain functionalities of the Online Store electronically;
    • receipt of an official notice or credible information about the unlawful nature of the data or activities related to them;
11. Termination of the agreement for the provision of the Electronic Service does not affect the rights and benefits acquired by the Parties during the term of the agreement.
12. Complaints regarding the provision of services by electronic means may be submitted in writing to the Seller's correspondence address or in electronic form via e-mail.
13. The Seller will respond to the complaint immediately, no later than within 14 days from the date of its submission.

§11 Account

1. The Seller enables Service Recipients to set up an Account in the Online Store operated by him.
2. In order to create an Account, the Service Recipient completes and sends the registration form electronically:
   • located at: https://amjagro.pl/moje-konto/ (enter your e-mail address in the "Register" section) or by completing the order form located at: https://amjagro.pl/sklep/koszyk/platnosc/, selecting the option: "I want to create a customer account (the login will be the e-mail address, you will set the password after receiving an e-mail from the store)",
   • After registering an Account in the Online Store, the Customer should set their own access password via a link sent in a message to the Customer's e-mail address after completing the registration form or order form.
   • After completing the registration and setting their own password, the Client should log in to the "My account" section and fill in the required data (in particular the following data: name and surname, mailing address, telephone number and e-mail address).
3. The agreement for the provision of the Account service in the Online Store is concluded for an indefinite period and is provided free of charge.
4. Having an Account in the Online Store is not a necessary condition for placing an order and concluding a Sales Agreement between the Seller and the Buyer.
5. The Service Recipient may terminate the agreement for the provision of electronic services in the scope of maintaining the Account at any time without giving a reason or fees. The Seller shall delete the account immediately, no later than within 7 days from the date of receipt of the notification.

§12 Personal data

1. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Seller.
2. Contact with the Administrator is possible in writing, as well as using means of distance communication at the Seller's e-mail address indicated in §1 of the Regulations.
3. Data are collected and processed for the purpose of executing concluded Sales Agreements (including handling complaints, pursuing and defending against claims and for fiscal purposes) (Article 6, paragraph 1, letter b and letter c of the GDPR), and with the Buyer’s consent, also for marketing purposes (Article 6, paragraph 1, letter a of the GDPR).
4. Data may be made available in particular to the following groups of recipients:
   • in accordance with the selected delivery method to the carrier or postal operator for the purpose of fulfilling the contract;
   • in accordance with the selected payment method – to the operator of these payments;
   • entities providing accounting, bookkeeping, settlement services and all types of administrative, office and marketing services to the Seller;
5. Personal data will be stored for the period necessary to fulfill the legal obligations imposed on the Administrator.
6. Detailed information regarding the processing of personal data is available on the Privacy Policy page at: https://amjagro.pl/polityka-prywatnosci/.
7. The data subject has the right to request from the controller access to personal data, their rectification, deletion or restriction of processing, the right to object to the processing and transfer of personal data as well as the right to lodge a complaint with the supervisory authority (President of the Personal Data Protection Office in Warsaw).
8. You can send requests for access, correction, deletion or limitation of the processing of personal data to the Seller at the following e-mail address: sklep@amjagro.pl.
9. After receiving a request to delete personal data, the Seller will send an email to the Customer's email address with a link confirming the deletion operation. After the Customer confirms the deletion operation, the Seller will delete all of the Customer's personal data from the systems of the Online Store run by him.

§13 Final provisions

1. The Regulations constitute an integral part of the sales agreement concluded between the Buyer and the Seller. The agreement concluded by the Seller is in Polish.
2. In matters not regulated in these Regulations, the provisions of Polish law shall apply, in particular:
   1. The Civil Code Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended) and other relevant provisions of Polish law;
   2. Act of 30 May 2014 on consumer rights (consolidated text: Journal of Laws of 2020, item 287, as amended);
   3. Act on the provision of services by electronic means of 18 July 2002 (Journal of Laws No. 144, item 1204, as amended). Disputes arising from contracts concluded on the basis of these Regulations are subject to the jurisdiction of Polish courts.
3. The Seller reserves the right to modify these Regulations in the event of a change in generally applicable legal provisions, a reorganization of the method of concluding and implementing contracts or the Seller's method of operation.
4. The change to the Regulations does not affect agreements concluded before the change that are not contracts of a continuous nature (e.g. Sales Agreement), in particular it does not affect the acquired rights of Buyers or Sales Agreements concluded up to that time to which the version of the Regulations in force on the date of conclusion of such Agreement applies.
5. In the event of a change to the Regulations in the scope of continuous contracts (e.g. Contracts for the provision of services by electronic means), their change shall enter into force within 30 days from the date of notification of the changes to the Service Recipients who have not terminated such a contract within 30 days from that date. It is sufficient to send the notice of termination within that period.